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How to Navigate the Website
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We have complied these resources for your convenience - a quick way to reference a specific functionality at any given time. 

We recommend using Google Chrome when logging in to to ensure the best user experience. Don’t hesitate to reach out for assistance. We are here to support you! Refer to the information below, or oucontact page.


How to Log in

To login, go to and type in your username and password in the space provided on the left hand side of the page/screen. If you need help with your username and password, please click on  “Forgot Your Password?”.   Please do not hesitate to contact us at or calling 416 487 4040 | 888 672 9999 to have us reset your username and password.  

Information & Settings

Edit Bio – This is where you update your username, password, data and set your Privacy Settings to determine what information is available to the public, members only or administrators only when someone searches your name in the Member Directory. You may change these Privacy Settings by clicking on the lock icon next to the field. There are three choices: Public (Visible to Everyone), Members Only (Visible Only to Members) and Private (Not Visible in Profile).

What is my Bio and how to I edit it?

Your Bio is located in the Manage Profile area. Your Bio contains the information about yourself that you entered in your original Membership Application process or have recently updated during your Membership Renewal process. Much of your Bio information is available to be seen in the Member Directory, but you have the ability to control just how much of it is visible to the public and to other members.


You have the ability to control the privacy for ALL of your data with . To change the privacy settings on your data, just click on the "lock" icon to the left of the data field and select the desired privacy level. You may choose for example to have your phone number available to the public, but keep your email available to Members Only to avoid unwanted solicitations. 


Please note that some of the fields will automatically be locked if they are administrative fields only. This data will never be seen by the public or by other members. If you're unable to change the setting, it is likely an administrative field. For example such things as your year of birth or how long you've been in recruitment are administrative only.

Invoicing, Payments & History

Invoices: You can view current and process invoices as well as pay open invoices online in this section. You may also print receipts for your purchases.

Membership: You can view your membership status and renew your membership in this section. You should be able to renew your membership up to 60 days prior to your membership expiration.

Event Registrations: Any Events that you've registered for including Convention, Seminars, etc. will show up in your Event Registrations area.

Content & Features


Favorites: You are able to Bookmark favorite and frequently visited pages on the website. You can share your Bookmarks with your member Connections or keep them private. To add a webpage to your Favorites just click on the star icon at the top of the page. When you click on the star it will ask you if you want to share it or keep it private and it will also offer you the option to place it in a Category. You can access your Favorites any time that you're logged in by clicking on the Favorites quick link on the right side of the page.

Networks: Add your public social networks here (Facebook, LinkedIn, Twitter) and a direct link/icon will be added to your profile so members can connect with you on those networks. You can also access your Networks from the quick links on the right side of the page.

Files and Links:  You can save files and links to your Member Profile and manage them in this section. You may want to save something from the Resource Library or a document from the website or anywhere. Click on the Files and Links in your quick links on the right side of the page to access this area.


Professional Development: View your current Continuing Education credits obtained from both and non- educational programs. You can view and print your transcript and upload non- credits to this area. Learn more about using the Professional Development module in the Professional Development How To.


Messaging: The website has its own online message system. You can send and receive messages to/from other members and Groups that you are a member of. You can edit your Messaging settings in Preferences. You can also access Messages from the quick links on the right side of the page.

Groups:  There are several Groups that you may be a member of. If you are a member Board of Governors and a Committee, you're a member of a Group. You will have access to the Group Member Directory, files, photos, calendars, Group Forum, Blogs and other features within each Group. You can edit your Group settings in Preferences. You can also access your Groups from the quick links on the right side of the page.

Connections: Connections are similar to LinkedIn where you can create a circle of members that you would like to share, email and network with. You can edit your Connections settings in Preferences. You can also access your Connections from the quick links on the right side of the page.

Should you have any questions or technical difficulties, please contact our office at  or call 416 487 4040 | 888 672 9999

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301-250 Consumers Rd, Toronto, ON  M2J 4V6
416 487 4040 | (1) + 888 672 9999 Fax:   416 495 8723
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