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Mr. Michael Colle
Parliamentary Assistant to the Minister of Finance
7 Queens Park Crescent
Frost Building, 7th Floor
Toronto, Ontario
M7A 1Y7
RE:
CANADIAN SOCIETY OF MEDICAL EVALUATORS SUBMISSION
PRESENTATION DATE TUESDAY, NOVEMBER 25, 2003, 9:30 AM
Who We Are
The Canadian Society of Medical Evaluators (CSME) represents the doctors who, in addition to their clinical activities, complete independent medical examinations. In the context of Ontario car insurance, our members perform plaintiff, insurance and DAC examinations. We are the group of physician and surgeon experts that the judiciary, industry and the legal communities rely on.
Scope Of Recommendations
This submission will be restricted to an analysis of the provision of care and the effective utilization of medical experts in order to assist the government in identifying insurance cost savings resulting in lower automobile insurance premiums, and importantly, a reduction in the morbidity and cost to society of poorly managed clinical conditions associated with motor vehicle trauma.
Background Analysis
Under Bill 59, there was an open-ended and very costly system for the delivery of healthcare benefits paid by insurers. Multiple service providers could simultaneously render ongoing rehabilitative and physical treatments. In a portion of non-resolving claims, it could be difficult to determine which, if any of the treatments were beneficial, which were of no value or worst still, which might be doing potential harm by aggravating the conditions they were meant to be treating. Insurer Examinations were utilized to determine the impairments and resulting disability, and to define the necessity for and reasonableness of the treatment plans submitted; MED/REHAB DACs were designated to resolve treatment disputes.
Bill 198 created two all-inclusive pre-approved treatment programs (PAFs) to address the rehabilitative needs of those who had sustained Grade I and II Whiplash Associated Disorders; this group making up approximately 85% of injury claims. There is however limited scientific evidence that the treatments incorporated into the PAFs are therapeutically effective. There is also a large body of medical research that suggests minor soft tissue injuries have a benign, self-limited natural history; ending for the overwhelming majority of people, in resolution within a short period of time and without any interventions. There is no statistical evidence that the PAFs will have a positive effect on healing times, symptom relief or claims for disability. The PAFs were devised by a small group of health care professionals (involved in providing MVA-related treatments) and negotiated with the insurance industry to provide an acceptable approach to treating Grade I and Grade II Whiplash Associated Disorders.
One can anticipate that if there are significant numbers of injured individuals who do not receive treatment other than the PAF or following completion of the PAF, there will be savings to the system. However, given the high prevalence of individuals who have historically claimed disability at six months post-injury, it may well be that the group of people who were responsible for the majority of rehab costs under Bill 59 will continue to claim for medical/rehabilitative and disability benefits after completion of the PAF treatment. This will result in additional treatment plan submission and the need for more complex and expensive multi-disciplinary examinations.
CSME has concerns about these examinations. As part of an effort to enforce the PAF, Bill 198 empowered the DAC system. It provided protection for DACs against civil litigation and restricted the insurer from requesting Insurer Examinations (most often completed by physicians under Section 42) in relationship to medical rehabilitation benefits (rendered under Sections 14 and 15).
MED/REHAB DACs, which were initially introduced to resolve treatment disputes, have now been mandated to recommend appropriate treatment, while those completing insurer examinations have been asked to restrict or defer their opinions related to the provision of medical care. As a result, accident victims are subjected to redundant examinations, solely for the purpose of providing treatment recommendations that physician experts providing Insurer Examinations could readily provide without any conflict of interest. Without this input, injured persons must rely solely on the opinions of other providers who, for reasons as outlined below, are problematic.
Based on the model of peer review, Med/Rehab DAC Examinations do not provide the level of medical expertise needed to sort out complex medical issues. Many of the assessors are not licensed to prescribe medications or to order the diagnostic tests needed to direct treatment.
There are many conflicts of interest within the DAC system; those groups completing MED/REHAB DAC exams are the same groups who have been responsible for the high utilization of rehabilitative benefits to date. In addition, conflicts arise when peers examine one anothers patients. CSME is deeply concerned that the same professional groups who negotiated the PAFs are the individuals now responsible for making decisions with respect to PAF implementation, while at the same time, these groups are lobbying for an increase in fees.
CSME acknowledges the efforts of government and all stakeholders who have worked to create a system to reduce examination bias. CSME believes the system is important but requires further revisions as outlined below.
Recommendations
- That the DAC system be restructured to incorporate higher levels of physician expertise at the level of the Ministers Committee. The current makeup of that committee is compromised by self-interest and is substantially lacking the medical knowledge or clinical experience required to deal with many of the issues it must address.
- That another level of medical expertise, either in the form of a tribunal or another body, be assembled to develop quality assurance measures and review DAC complaints.
- That the model of peer review be replaced with one that recognizes medical expertise and the role of evidence-based clinical decision-making.
- That experts used to provide assessments be restricted from providing physical treatments to car accident victims.
- That physicians completing Insurer Examinations not be restricted from rendering opinions on issues of diagnosis, impairment, causality or medical management and that they be directed to comment on any issues within their scope of expertise that will prevent duplication of examinations. This is in keeping with the ability to physicians conducting plaintiff, defense, or Section 24 examinations being unrestricted in their ability to opine in any relevant area.
- That a method for reducing examiner selection bias be developed which would place all qualified centres on the same level and that this be followed by elimination of the arbitrary designation afforded to DACs.
- That all assessors providing services within the system are afforded the same level of protection against civil litigation for opinions rendered in analyzing claims
Summary
The Canadian Society of Medical Evaluators anticipates that the changes outlined above will result in substantial savings to the system with a reduction in morbidity and cost to society on the whole.
The Canadian Society of Medical Evaluators |